Shipping policy
Last updated: October 6, 2026
This Shipping Policy applies to physical products purchased from TuckStop™, operated by Lamb Product & Co. LLC.
Reservations Do Not Ship
A $10 TuckStop™ reservation is not a physical-product purchase, and no product will be shipped when a reservation is placed.
When TuckStop™ becomes available for purchase, reservation holders will receive instructions for completing their purchase and applying their reservation credit.
Shipping charges for the finished TuckStop™ product are separate from the reservation payment and will be shown or calculated when the finished product is purchased.
Shipping Availability
At launch, TuckStop™ expects to ship to eligible addresses within the United States.
Available shipping destinations may change as our business grows. The availability of shipping to a particular address will be determined during checkout.
We do not currently guarantee international shipping.
Processing Times
Once physical TuckStop™ products are commercially available, estimated order-processing times will be displayed or communicated as applicable.
Processing time refers to the time required to prepare an order for shipment and is separate from the carrier's transit time.
Orders are not shipped until the finished product is commercially available and the applicable physical-product purchase has been completed.
Shipping Rates
Available shipping methods and applicable shipping charges will be displayed or calculated during checkout before you complete your physical-product purchase.
Any free-shipping promotions, if offered, will be subject to the terms displayed with that promotion.
Delivery Estimates
Any delivery dates or transit times displayed during checkout or provided after purchase are estimates unless expressly stated otherwise.
Carrier delays, severe weather, transportation interruptions, holidays, supply-chain disruptions, and other circumstances outside our reasonable control may affect delivery.
Tracking
When tracking information is available for a physical-product shipment, it will be provided using the contact information associated with your order.
Please allow time for a carrier's tracking system to update after a shipping label is created.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address.
Please review your address carefully before completing your purchase. If you notice an error, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Additional shipping costs resulting from an incorrect or incomplete address supplied by the customer may be the customer's responsibility where permitted by law.
Lost or Delayed Packages
If tracking indicates that your package is significantly delayed or appears to be lost, please contact us so we can help investigate the shipment.
Depending on the circumstances, resolution may require coordination with the shipping carrier.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot locate it, first check the delivery area, household members, neighbors where appropriate, and any delivery information provided by the carrier.
If you still cannot locate the package, contact us and we will assist with determining the appropriate next steps.
Damaged Shipments
If your product arrives damaged, please contact us as soon as reasonably possible and retain the product and packaging while we review the issue.
We may request photographs of the product and shipping packaging to help us resolve the claim.
Damaged or defective products are also addressed under our Refund Policy.
Changes to This Policy
We may update this Shipping Policy as our fulfillment methods, carriers, shipping regions, or business operations change.
The current version will be posted on our website with its most recent update date.
Contact
For shipping questions, contact us through the Contact page on our website or email alexanderlamb@hotmail.com.
Lamb Product & Co. LLC
TuckStop™